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Introduction
Smyxaronchrelix ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our business card printing services or visit our website at smyxaronchrelix.ddd.
Information We Collect
We collect information that you provide directly to us when using our printing services:
- Contact information (name, email address, phone number, postal address)
- Order details and printing specifications
- Design files and artwork uploaded for printing
- Payment information (processed securely through our payment providers)
- Communication records when you contact our customer service team
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your business card printing orders
- Communicating with you about your orders, including proofs and delivery updates
- Providing customer support and responding to enquiries
- Improving our printing services and website functionality
- Sending promotional communications (only with your consent)
- Complying with legal obligations
Design Files and Artwork
When you upload design files for your business cards, we store these files securely for the purpose of completing your order. Your artwork remains your property. We retain design files for a limited period to facilitate reorders and address any quality concerns.
Data Sharing
We do not sell your personal information. We may share your data with:
- Delivery partners to fulfil your orders
- Payment processors to handle transactions securely
- Service providers who assist with our operations
- Legal authorities when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure data storage, encrypted connections, and restricted access to personal information.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to processing of your information
- Request data portability
- Withdraw consent at any time
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including completing orders, providing customer support, and complying with legal requirements. Order records are typically retained for 7 years for accounting purposes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email:
cooperation@smyxaronchrelix.world
Phone: +44 141 420 5000
Address: 50 Pacific Quay, Glasgow G51 1EA, UK
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.